+202 390 0038
Backend Development
I develop server-side logic and databases using technologies like Node.js
I am a web developer , with a strong focus in ?. I love to get new experiences and always learn from my surroundings. I've done more than ? projects. I looking forward to any opportunities and challenges.
- Works
- Education
NOVEMBER 2021 – MARCH 2023
Distribution Specialist
| US Pharmacopoeia | Frederick, MD Responsible for the daily distribution of products and services to all customers locally and globally. Managing, monitoring, and reporting on the distribution processes. As a Distribution Specialist, I have a proven record of delivering excellent customer service and ensuring efficient delivery of products. I possess a deep understanding of supply chain management, inventory control, and logistics. My experience has allowed me to effectively manage the supply chain, optimize efficiency, and minimize costs.
SEPTEMBER 2011 – PRESENT
Customer Support Specialist
SpPlus (The Hay Adams and The Ritz-Carlton) | Washington, DC Responsible for overseeing the day-to-day operations of a parking lot, including managing staff, ensuring smooth vehicle flow, maintaining security, collecting parking fees, and optimizing profitability by monitoring lot usage and implementing strategies to maximize revenue while providing excellent customer service
SEPTEMBER 2011 – PRESENT
Customer Support Specialist
Lemlo Roma| Rome, Italy Met all customer call guidelines including service levels, handle time and productivity. Investigated and resolved customer inquiries and complaints in an empathetic manner. Met all customer call guidelines including service levels, handle time and productivity.
MAY 1998
Arts in Architecture
MAY 1998 Bachelor of Arts in Architecture | Addis Ababa University | Addis Ababa Ethiopia
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E-mailsamijalene@gmail.com
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Phone(202) 390 0038Address5804 sora ln riverdale md 20737